Broward County Public Schools needed a solution that would proactively monitor and inventory their servers districtwide providing them with visibility and advance notification of issues, fostering efficiency in issue prevention, resolution, and environment management. By having advance notices of server issues, they will be able to increase the availability of services to the district which is critical for the success of their teachers and students.
Enterprise Infrastructure Team
Broward County Public
We have over 1,000 servers districtwide that need proactive monitoring, management, and maintenance. The Enterprise Infrastructure team is small and is in desperate need of appropriate tools for automation, proactive monitoring, and maintenance in order to improve service levels.
I expect our job to be easier in that we can receive advance notification when there is a potential issue and therefore prevent an outage. Additionally, we will be able to have better visibility of our environment resulting in better support, capacity planning, and service levels.
Improved service level, efficiency, reduced time for troubleshooting, and less service outages.
PA Server Monitor will save time and resources in that advance notification of issues will reduce downtime and outages for both IT Staff and our end users. Additionally, we can better manage our resources by having better visibility of our environment. Lastly, we sometimes deal with "shadow IT", which is frequently disruptive. PA Server Monitor allows us to be notified when a system is added to the network that may not have been appropriately authorized.