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Information Technology Services
bartling.IT Uses PA Server Monitor as a Service Provider to Reach 99.8% Customer Satisfaction
Bartling.IT needed a solution that was affordable and efficient. Something that provided great functionality, with nice looking reports. I want an "easy life". IT work is hard enough. I was hunting for a solution that is affordable and efficient. I have tested several programs, but PA looks best when it comes to functionality and "look and feel". The reports for the CEO's are very good.
“ PASM analyzes the server, generates emails, has predefined templates - all you need to start for "essential monitoring". After the training period and some "hands on" it tells me everything I need, to know what to do with the server to make IT run at nearly 99%. For me: Best monitoring product I have ever seen. ”Oliver Bartling Owner bartling.IT
In every focus.
In the past I have worked with "Event Sentry". But the more servers -- the more emails....no chance to survive at a specific point to check everything. And: EventSentry wasn"t graphical.
PASM analyzes the server, generates emails, has predefined templates - all you need to start for "essential monitoring". After the training period and some "hands on" it tells me everything I need, to know what to do with the server to make IT run at nearly 99%.
In every sense.
On our "4 screens" wall in our office, the status information is rotating in a 10 second rate. Rounded with a hooked up iPad on every Working screen at my colleagues and two iPads at my working place (left side: rotating information from PA, right side: Emails from the PA System to a specific email account with all the information / errors) - no errors can hide from us.
Customer satisfaction: nearly 99.8%. Server availability: 99.8%. My personal feeling: 99.8%
Hmmmm. Let me think. If the other companies know about this magnificent product, how about us? What would be our "unique selling point!?" : )
OK, but seriously. Yes I would. Your software delivers a human with information in a pleasant non-intrusive way. In the last instance the human decides what to do.