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This help page is for version 9.2. The latest available help is for version 9.5.

Scheduled Reports

Scheduling the automatic generation of reports is similar to creating ad hoc reports.  To create a Scheduled Report, go to Reports and right-click on the Scheduled Reports item.

Creating a new Scheduled Report or editing an existing one will show the dialog below. (Note: The displayed Report Types may be different depending on which product you are using)

Just like with ad-hoc reports, you choose a monitor-type that sourced the data you want to report on, a report type (chart, tabular, CSV). You also choose a specific dataset to report on. Near the bottom of the dialog you specify reporting parameters that are unique to that report. More detail is given in the Ad Hoc Reports section which is exactly the same. In fact the only difference between the two is fifth Delivery/Archiving tab, and the Schedule button.

The Delivery / Archiving tab lets you specify whether to email the report when it has run. The report email will contain a PDF as well as an image of the report (raw HTML isn't sent because of varying support in email clients).

You can also specify that a PDF copy of the report get saved in a location that you specify. If specifying a remote path, use UNC paths since mapped drives often aren't available to services. When the report is archived, a unique name containing the date and time will be created if there is already a report with the same name.

At the bottom of the dialog you will see the familiar Schedule button. It works the same way as the Schedule buttons in the monitors. You can easily specify how often the report is run.

Scheduled reports always write to the same location on disk, so the URL to the report is always the same, and viewing the report in the browser will show the latest generated version of that report. This makes it easy to save the URL in your browser's Favorites list. If you want to change this behavior, see Report Settings.

Reports that have already run are available in two locations:

  • In the Console. Click the Reports button on the right side of the navigation pane. Expand the View Existing Reports node to see all report types. Expand a report type to see existing reports of that type.
  • The top right of every report contains a button labeled All Reports. This button will take you to a table of contents page showing all available reports.

Report Troubleshooting

If a report doesn't show the data that you expect, check the following:

  • Check the time frame the report is using ("Filters and Parameters" tab in the graphic above). Often the time frame excludes available data.
  • Consider when the report is run and when data collection happens. If you run a report at 1am, but the monitor first collects data at 2am, a report for Today won't have anything to display.
  • Double-check the Filter and Parameters tab for other settings. Some times the parameters end up excluding data that you want.
  • Make sure the data set selected in the Source Data tab is what you expect.

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