This help page is for version 8.3. The latest available help is for version 9.3.
PA Server Monitor stores a variety of files under the product directory. This will explain what and where they are.
- C:\Program Files\PA Server Monitor
- Product executable and DLL files
- C:\Program Files\PA Server Monitor\CA
- Self-signed SSL certificate files
- C:\Program Files\PA Server Monitor\Config
- Database containing computer, monitor, action, and report configuration. A Backup directory below this contains periodic exports of the configuration
which you can use to go back to a previous point if needed. The backups do not contain password information.
- C:\Program Files\PA Server Monitor\Databases
- Database files which hold monitor findings as well as some system management data. If you choose to use MS SQL Server instead of the embedded database,
only a few system management database files will exist here. This directory is configurable via Database Settings.
- C:\Program Files\PA Server Monitor\Install
- The PA Server Monitor installer will copy itself here, along with a few files to help Satellites upgrade themselves. When you download the
Console installer from the product's main report page, it comes from this directory.
- C:\Program Files\PA Server Monitor\Logs
- Default location for internal product log files. This can be changed in Global Settings.
- C:\Program Files\PA Server Monitor\Maps
- The Visual Status Map report pulls initial maps graphics during configuration from this folder. You
can add your own map graphics here if you wish.
- C:\Program Files\PA Server Monitor\Reports
- All reports are generated and stored in this directory. The Shared directory contains files used by all reports. You can delete this directory and everything will be
recreated as needed. This directory is configurable via Report Settings.
It is highly recommended to add exceptions to file scanning application such as anti-virus, backup and search indexers to ignore the following folders:
C:\Program Files\PA Server Monitor\Config
C:\Program Files\PA Server Monitor\Databases
C:\Program Files\PA Server Monitor\Logs
C:\Program Files\PA Server Monitor\Reports
That will protect these folders from any possible file corruption that might happen from files accessed simultaneously from multiple processes.