Feel free to e-mail Customer Support at 
and ask your question. Or, you can submit your question online
at our Contact Page. You'll get a quick, knowledgable response.
“With [major competitor's] ping reporting feature I get an email alert for *every* ping failure. Since it's normal to occasionally fail ping (busy network etc) my Inbox was constantly flooded with nuisance alerts. The way you have it implemented I only get the email alert if there is a real problem that needs my attention.”
Dave G., Progeny Systems Corp, USA