This help page is for version 3.7. The latest available help is for version 8.1.
The Directed-Email Action is similar to the E-mail Message Action in that it sends SMTP email messages with the alert text in the message body. What makes it different is that the monitor that calls this action specifies who the emails should be sent to (instead of the email address being set at configuration time).
This action is typically used with monitors where end users might need to receive alerts (like the various Quota monitors for example).
Like the E-mail Message Action, the Directed-Email Action also supports Message Digests. Message Digests combine all messages that arrive within a short amount of time for a email address into a single message.
A primary and backup SMTP server can be specified to help ensure the message gets through. The main SMTP server (the first one listed) is required. The backup SMTP server is optional. One final note: The SMTP servers entered here are shared among all Directed-Email and E-mail Message actions.