Category: Power Admin

  • Tracking Remote Employees’ Work Hours with Virtual Server Monitoring

    Tracking Remote Employees’ Work Hours with Virtual Server Monitoring

    With more people working from home due to the COVID-19 crisis, businesses of all sizes need to know when their employees are working. You need an effective way to track working hours and know what your employees are doing while they are working.   One effective way to do this without having to invest in […]

  • PA Server Monitor Basics & Getting Started Guide

    PA Server Monitor Basics & Getting Started Guide

    PA Server Monitor is our flagship product that was designed with the end-user in mind. It is the easiest server monitoring solution to install and use. Once installed, our PA Server Monitor is designed to provide agentless server monitoring to track and monitor various server aspects, including: CPU Usage Memory Usage SNMP, Traps, and Syslog […]

  • Diagnosing Remote Desktop Application Performance Problems

    Diagnosing Remote Desktop Application Performance Problems

    With so much Work From Home (WFM) going on these days, system administrators likely have many people using Remote Desktop, hopefully through Remote Desktop Gateway, to access their work computers to accomplish their work.   Usually Remote Desktop works great – it’s been tuned well and offers good performance.   Sometimes it doesn’t and that’s when […]

  • Product Directory Rights

    Product Directory Rights

    We are frequently asked about which rights are needed in the product directories.   PA Server Monitor, PA Storage Monitor and PA File Sight share a common directory layout.   In general, the monitoring service account will need full read access to the product’s root directory.   That would be:   C:\Program Files\PA Server Monitor C:\Program Files\PA […]

  • PA Server Monitor Basics & Getting Started Guide

    PA Server Monitor is our flagship product that was designed with the end-user in mind. It is the easiest server monitoring solution to install and use. Once installed, our PA Server Monitor is designed to provide agentless server monitoring to track and monitor various server aspects, including: CPU Usage Memory Usage SNMP, Traps, and Syslog […]

  • Automatic Version Update Notifications

    Automatic Version Update Notifications

    Our PA Server Monitor, PA File Sight and PA Storage Monitor products all come with built-in version checks.   You can have your installation check to see if there is a new update available automatically.  To do this, go to Settings and check the box labeled “Check for updates every 30 days”.   If an update is […]

  • Location of Common Product Files

    Location of Common Product Files

    We frequently get asked about where to find some common product files, so I’ll list them below for your use and enjoyment 🙂   License files: License files are always in the product’s main directory, and end in .lic   For PA File Sight, look in C:\Program Files\PA File Sight   For PA Server Monitor […]

  • Implementing 3rd Party Fail Over with the Service Monitor

    We have a customer with a scenario where a set of services run on SERVER1 -or- SERVER2.  If any service in a set fails, everything in the set should be stopped and the entire set should be started on the other server.  Below I’ll describe how to implement this.   In my example I’ll assume […]

  • Almost Free Remote Support / Remote Access Tool

    Almost Free Remote Support / Remote Access Tool

    Executive Summary: Practically unlimited remote desktop support / remote access for a one time cost of $125!   Just install the remote agent and you can access devices at the remote agent’s site.  It just works!   Really?  Sounds like a scam?  No, we’ve had this underappreciated feature for years.  Time to get the word out […]

  • File Sight Reported Files Read?  What Happened?

    File Sight Reported Files Read? What Happened?

    We sometimes get requests from customers asking for help understanding a File Sight report.  It often involves some user account is shown as having read 100’s of files very quickly.  This post is to help explain what might have happened.   From the server (where PA File Sight runs), it’s hard to know for sure.  […]