Windows 8 Printing IssuesWindows 8 has undergone a lot of change when compared to its predecessor Windows 7. One of the most noticeable changes in the OS is the new interface with tiles, a.k.a the Metro UI, which works on touch screens, as well.

With the modern interface, users might sometimes feel like they are using two operating systems at once. For instance, you can use applications like Skype from the modern UI which looks completely different when compared to the desktop version.

This is the same with a lot of other operations like viewing photos, listening to music, viewing PDF documents, printing, etc. where you will be confronted with two different types of applications. For instance if you want to listen to music, you can you can jump in to Desktop mode and listen to all your favorite tracks using programs like Windows Media Player, iTunes, etc. Or you can use the Music application from the modern UI.

Two ways of printing

There are two ways one could print in Windows 8. One is using the same old method, like how you use to print from the desktop in Windows 7. And there is now another way to print using a Modern printing app. If you are comfortable with printing right from the desktop like in Windows 7, you don’t really need to learn anything new.

Printing from modern applications

Windows 8 Devices MenuIn modern applications you do not have a “File” menu to find the print option, nor do you have the option to use the classic Ctrl+P to trigger the print option. For instance, if you have opened a photo using the modern “Photos” application in Windows 8 and what to print it. You will have to open the “Charm.” You can either swipe inwards from the right side or use the shortcut Windows+C to open the Charm menu. Now you need to click on “Devices” and then “Print” to choose from the list of printers connected to the computer. Refer to the image at the right.

Common printing issues in Windows 8 and troubleshooting tips

Now that you have learned how to print from Modern applications in Windows 8, let's take a look at some of the most common printing related issues that you might face.

Connecting to a printer

Windows 8 Devices and PrintersIt is advised to add your printers to your computer using the control panel in desktop view rather than wallow in obscurity in the Metro UI. Adding new printers from the control panel printer option is pretty straightforward.

All you need to do is navigate to this path, and click on the “Add a printer” option.

"Control Panel\All Control Panel Items\Devices and Printers"

Once you have added a printer from the control panel, it will appear for use both in Desktop and Modern environment.

Driver Issues

If your printer is connected to your Windows 8 computer, but you don’t see it under the list of printers to add under the control panel settings, chances are you do not have the right drivers for your printer to work with your PC. Although Windows 8 is bundled with more drivers than Windows 7, some printers might need you to install drivers. In most cases Windows 8 will figure out the right drivers and download them on its own.

If it doesn’t happen, you will have to open “Device manager,” find your printer and update the driver. If Windows fails to update, you will either have to download the compatible drivers from the printer manufacturer’s official website or use the Disc that came with the printer to install the drivers.

Window 8 Printing troubleshooting wizard

If the printer connected to the computer is not properly detected or doesn’t seem to communicate with your computer, you should probably make use of the “Find and fix printing problems” in Window 8.

All you need to do is start typing “printing” when you are in the Modern UI (that’s how you search for anything in Windows 8). You will find the above mentioned option in the search result. Open it and the wizard will guide you through troubleshooting the issue with “Fixes.”

Compatibility mode

Sometimes the printer drivers might refuse to install. You could use the Windows Compatibility Mode to fix this issue. Once you have the right driver, right click the setup file and choose “Properties” and click on “Compatibility”, and set the application to run in Windows 7 mode and click Apply. Tips in this article are provided by the printer and copier specialists from Artonery.


Romeo Demes is a IT expert and technology blogger who enjoys writing useful and interesting articles.

Windows 8 image source: (gynti_46)

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5 Responses to Common Printing Issues in Windows 8 – Troubleshooting Tips

  1. Alan OMeara says:

    I have a problem with printing (only emails from Outlook) in that the actual email text will only print on a half vertical page so that one page becomes multiple pages unnecessarily.
    I have tried every setting option In can find but can’t fix the problem. Attachments print out fine.
    Any clues?


  2. Sally Bonnie says:

    The problem I have is when asking to print multiple copies, it prints one page fine but the following printed page only prints the top half and then gives me an error message, I am using windows 8 and an Epson xp215 printer (wireless) and have tried it wired to see if was the wireless but the same happens

  3. jim cougar says:

    win8 is a piece of bloated crap, best go back to win7 and wait for them to stop taking control away from us and give us a better win7 in the form of win10 thx Microsoft and btw put bill back in charge 😉

  4. aleena says:

    hello please reply me fast
    my problem is that whenever i start to print some documents or pictures an internal error occurs please guys help me