This help page is for version 8.2. The latest available help is for version 8.3.
Access Control allows different remote users to have different access to the
monitored servers. For example, system administrators usually need to see everything, but particular groups or
customers might only need to see their own servers.
Reports for servers or groups that a user can't access will be hidden from them. If they some how find a URL to a
report that they aren't allowed to see, the report will be blocked.
To change the Access Control settings, launch the Console on the server where PA Server Monitor is
installed. Go to Settings -> Remote Access -> Filter User Access.
The Access Control dialog is a simple one. On the left is a list of users. Names that have [UL] after them are
defined in the UserList.txt file. All other users shown were found in the specified Active Directory OU
(specified in the Remote Access dialog).
Below each name is a summary of their current access. "Full Access" is shown for users that can see all
servers/devices being monitored.
On the right side is a list of all of the groups defined. Access is controlled on a group by group basis.
The groups can be sorted alphabetically, or in their normal hierarchical layout.
User Rights are extra rights that are typically given to users that have limited rights. Top-level administrators (administrators that have access to the top Servers/Devices group) automatically have all User Rights. Administrators
that have restricted access do not necessarily have the rights below unless explicitly granted.
Access all actions
By default users have access to actions that are attached to a monitor that they already have access to. This User Right will give the selected user access to all actions defined in the system.
Acknowledge alerts on accessible servers/devices
This right allows the specified user to acknowledge alerts on all servers/devices that they already have access to.
Create SNAP Tunnels (for RDP, etc)
This allows the specified user to create SNAP Tunnels which are use for remote access among other things.
Put servers into immediate maintenance mode
Administrator users automatically have the right to put servers into maintenance. This User Right allows you to grant this right to non-administrator users.
Show existing Scheduled and Ad-Hoc reports
This user option will allow a user to view the Scheduled and Ad-Hoc reports. When a user is selected in the User
List and this check box is checked the user will be able to view the reports section in the console and
in the web interface.
To change what a user can access, select the user account on the left. The right side will display a check box in
each group that the user can access. Simply select the groups that the user will have access to. Switching to a
new user or pressing the OK button will save the changes to that user's access control.
Type of Access
This dialog controls what a user can access. To control what type of access they have (administrator, run-reports
or view reports) to the servers, go to Remote Access where each
user's role is specified.