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PA File Sight Documentation Table of Contents

Welcome & Install

Product Overview
Getting Started with PA File Sight
Concepts & Terms
PA File Sight is composed of a console that you interact with, and a system service that is started when the computer boots up and is always running in the background.
Main Installation
Installing the Central Monitoring System (Typical Install)
Starting the Console
How to start the Console and connect to a monitoring service

Getting Started

Console
If a problem persists for longer and longer, different sets of actions can be run to progressively deal with the issue (for example try auto resolving, and if that doesn't work contact the tech staff).
Startup Wizard
The Startup Wizard walks you through a few standard dialogs to help configure your system for basic monitoring.
Global Settings
Group servers together in visual groups to help keep track of them. Group-based status reports are also available.
Database Settings
Easily point PA File Sight at the embedded SQLite database or use an external Microsoft SQL Server.
Report Settings
Configure how often the server status reports are generated via the Report Settings dialog.
HTTP Settings
Control the HTTP port that PA File Sight uses, and optionally enable HTTPS (SSL)
Easy Deploy
Paste a list of servers or IP address into a list and let PA File Sight deploy Satellite Monitoring Services to those servers for monitoring.
Adding Monitors
Paste a list of servers or IP address into a list and let PA File Sight inspect and self-configure for each server/device. Or easily copy the configuration from one configured server to one or more other servers.
Adding Actions
Perform changes of settings in actions, monitors, reports and scheduling for several servers at one time, or copy configuration settings to other servers.
Bulk Config
Perform changes of settings in actions, monitors, reports and scheduling for several servers at one time, or copy configuration settings to other servers.

Adv. Configuration

Acknowledging Alerts
Acknowledge alerts to indicate they have been seen, are owned, and being worked on.
Adv. Monitor Options
Many advanced options that exist on every monitor can help PA File Sight work the way you want it to.
Alert Reminders
Configure reminders to get sent for previous alerts that might not have been handled yet
Automatic Fail Over
Setup a second instance of PA File Sight to monitor the primary monitoring service, and take over if it fails
Blocked Users List
Blocks access to all drives monitored by PA File Sight to any account added to the Blocked List.
Command Line
Different options that can be used to help automate PA File Sight.
Config Email Ack
Acknowledge alerts by replying to an email.
Config Security
Password protect the Console, and alert on changes that could affect monitoring.
Credentials: Windows
Edit Windows credentials to control the credentials used when monitoring a server via Windows RPC.
Custom Icons
Servers/devices and groups can have custom icons manually or automatically assigned based on what the Inventory Collector monitor finds.
Custom Properties
Set cascading iCustomer Properties on Groups, Computers/Devices and Monitors which can be used in monitor, scripts and message templates.
Customize Menus
Customize the Operations right-click pop-up menu in the Console to add your own commands, or change or remove existing commands
Endpoints
Detect file copying using the File Sight Endpoint agent.
Endpoint Alerts
Configure alerts for cases where the Endpoint goes offline
Endpoint Operations
Apply configuration options to many Endpoints at once
Endpoint USB Blocking
Configure the File Sight Endpoint to block unauthorized external/USB drives and CD/DVDs.
Error Auditing
Keep track of which errors have been reviewed and acknowledged. Also a great way for administrators to have an overview of any errors within their area of responsibility.
Event Deduplication
Detects errors which are very similar or identical to existing outstanding alerts and suppresses them.
Expansion Variables
Variables with details about alerts can be used to change the output of custom messages.
External API
Send basic configuration requests to the product via an HTTPS URL.
File Locations
Locations of files used in the product
Import & Export
Paste a list of servers or IP address into a list and let PA File Sight inspect and self-configure for each server/device. Or easily copy the configuration from one configured server to one or more other servers.
Maintenance Mode
While a computer is in maintenance mode, PA File Sight won't run monitors. It will turn itself back on automatically after the maintenance window expires if you manually entered maintenance mode, or it can automatically enter and leave maintenance mode on a schedule.
Monitor Templates
Create monitors at a group level that are automatically deployed to all servers/devices within the group.

Monitors

Action Scheduler
Automate common IT tasks with the Action Scheduler. It will run your defined Actions when you specify.
Drive Sight
Protects servers and workstations by preventing CD/DVDs and/or external drives, including USB drives, from being attached. Any specified devices that are attached are immediately detached by the operating system so they cannot be accessed.
Dynamic Server List
Dynamic Server Lists are groups of serves that meet your criteria. Once the list is known, you can define Dynamic Groups based on the list, and use that group everywhere else groups are used.
File Sight
The File Sight monitor watches real time file access by users and programs. You can configure which files it watches, and how you are notified when a particular operation (file read, write, delete, etc) occurs.

The Ultra version also lets you:
* Record the file access operations to a database for reporting (by user, by file, by operation, etc)
* Alert on user usage patterns (i.e. user reads X amount of data in Y time, useful for ransomware protection and detecting file copying)


NOTE: This monitor can ONLY monitor drives on the local computer. Watching files on remote computers requires that the PA File Sight service (or a Satellite) be installed on the remote computers.
Inventory Collector
Collects inventory information (hardware information, pending Windows Update, anti-virus status, etc) from a variety of sources including WMI, SNMP and an optional System Details application.

Actions

Action List
Groups of actions for common notifications, group notifications, etc.
Add to Blocked List
Adds all users reported on by a File Sight monitor to the Global Blocked Users List.
Call URL
This action will call a URL you specify, optionally posting information about the current alert. This makes it easy to connect to a helpdesk/ticketing system.
Desktop Notifier
Delivers alerts to Windows desktops via a pop-up message box or a slider in the lower right corner of the screen.
Dial-Up Connection
Connects or disconnects a Windows Dial-up Connection. Typically this is for servers that are not on the Internet, but need to connect to send alerts.
E-mail Alert
Sends SMTP email messages to mail boxes, cell phones, mobile devices, etc. The E-mail action has Alert Digests which are a powerful/friendly feature that combines multiple alerts that happen within a short time into a single email notification. This can be very helpful when something goes really wrong. You can easily specify when messages should be sent or suppressed.
Execute Script
Similar to the Execute Script monitor, this Action lets you extend the list of available actions via your own script written in VBScript. Many variables from the source monitor are also available for creating rich, situation-specific responses.
Message Box
A simple message box that displays monitor findings. These message boxes are smart: if there are many pending alerts you can easily dismiss them all at once.
Directed-Email
The monitor which detects a problem specifies the email address to use for each alert. This is very useful when sending reminders and alerts to end users such as with the User Quota Monitor and the Directory Quota Monitor.
Network Message
Sends a message box containing the critical monitor details to every place that you are logged in.
Pager Alert via SNPP
Send monitor results to pagers via standard Simple Network Paging Protocol (SNPP). You can easily specify when messages should be sent or suppressed, and the content of the message.
PagerDuty Integration
Send alerts directly to your PagerDuty account and track them using the full power of the PagerDuty platform.
Phone Dialer
Dials a modem/phone and optionally sends DTMF commands or other commands (to send SMS messages for example). This is typically used by a disconnected server to send an alert over a normal phone line (where the CallerID identifies the server)
Play Sound
Audible alert when monitors detect a problem with the server.
Reboot Server
Reboots the server if a monitor has detected a critical system failure.
Run Report
When this action is triggered, it will run the specified Scheduled Report including sending any emails or saving PDF or CSV files that report requires.
SMS Text Message
Send SMS text messages to your mobile device via your service providers SMS Internet gateway (SMPP server). You can control which information gets sent, as well as when messages are allowed.
Server Maintenance
Set or remove the Immediate Maintenance period for a server or servers
SNMP Trap
Sends an SNMP Trap with details from the monitor firing the action
Start Application
Starts a specified application when the monitor triggers actions
Start Service
Sends control messages to the Windows Service Control Manager to start, stop or restart a specified service.
Syslog
Sends monitor alerts to a Syslog server on the network
Write to Event Log
Writes monitor details to the Windows Event Log.
Write to Log File
Log the findings of any triggered monitor to a file. Separate files can be created for each day, week, month, etc.

Reports

Ad Hoc Reports
Generate reports on the fly to quickly see graphical trends
Branding Reports
Easily brand reports with your company logo at the top
Group Settings
Group summary reports can be specified and controlled in a per-group way. In addition, group reports can be automatically emailed to anyone that needs to keep track of the servers.
Password Protection
Password protect web reports in PA File Sight
Satellite Status
Quickly see the current status of an individual Satellite Monitoring Service.
Satellite Summaries
Two reports that let you see the status of all of the Satellites at once.
Scheduled Reports
You can create scheduled reports which will get created when you want them, and optionally email the report to a list of recipients. Scheduled report URLs are stable so you can add them to your Favorites list to quickly and easily see the latest results.
Server Status
Easily see at a glance the state of your server along with system statistics
System Activity Log
Quickly see which monitors are running, how long they are taking, which actions are being fired and more.
Standard Report Tabs
View the tabs and information that is common among most report types.
Grp: All Errors Report
The All Errors report show all recent errors on all monitors on all servers/devices within a group. This is a good place to quickly get a detailed view of any problems happening on the network.
Grp: All Servers Report
This report shows all of your servers in a group in a single page. Each server is a small box that is color coded according to the status of the monitors on that server.
Grp: Custom Group
Create custom reports at a group level to show custom HTML, charts, and other status values for the contained servers.
Grp: Group Summary
See a one line status indicator per server to see at a glance how the servers in your data center are doing. Per-group status reports are also supported.
Grp: Status Map
See a graphical map that contains status indicators that show you at a glance how servers in different geographic regions are doing.
Sys: Config Audit
This report shows you what your current configuration is with your Groups, Servers, Monitors, and Actions.
Sys: Conn. Sessions
See all sessions (Console, Satellite, mobile apps) currently connected to the Central Service.
Sys: Error Audit
Powerful report to look at current and past alert conditions that have been detected by the system.
Sys: Monitor Scope
Displays a summary of what is being monitored on a per-group basis. This would be appropriate to show stake holders to indicate the level of monitoring work being done.
Sys: Monitor Status
A quick table-based overview of current monitor statuses. You can specify a specific monitor type, only monitors in error, etc.
Sys: Statistics
View system statistics such as HTTPS connections and data transferred, numbers of monitors and connected Satellites, etc.
Sys: System Audit
Find out about activities within the monitoring system, such as alert emails sent, user logins, Satellite disconnects, etc.
Sys: User Permissions
This report will display all users defined in the system, what they have access to, and their permissions.

Remote Sites

Remote Monitoring
Monitoring remote servers and devices with PA File Sight
Install Prerequisites
Pre-requisites for installing a remote Console or Agent
Install Satellites
Installing a monitoring agent at a remote location
Configure Satellites
Configuring a monitoring agent at a remote location
Satellite Operations
Operations on a Satellite Monitoring Service

Remote Support

SNAP Tunnels
Safely send data to remote networks using SNAP Tunnels
Remote Desktop
Securely connect to Remote Desktop even through firewalls with PA File Sight

Remote Users

Install Consoles
Installing a Console GUI
Remote Access Users
Managing remote user access
Filter User Access
Control which users can see which groups and servers

HOWTO

Ack and Silence Alerts
How to acknowledge alerts such that they stop coming for known problems.
Add Licenses
How to add licenses.
Alternate Sat Upgrade
Discover how to make Satellite upgrades download the installer file from an alternate location
Deploy Satellites
Information on deploying Satellites remotely.
Integration
How to integrate with other enterprise systems and usage scenarios
Prepare for Imaging
How to prepare a Satellite installation for disk imaging and duplication
Shrink Databases
How to shrink the embedded database files in the Databases folder
Slack Integration
How to integrate with Slack by sending alerts to Slack channels.
Use Other SSL Cert
Explains how to use your own SSL certificate in place of the default.

PA File Sight

Help Map