Adding a Security Exception
When FireFox encounters a self-signed cert, it won't load the page. The way to make it work is to add a Security Exception for that particular website.
- In FireFox, go to Tools -> Options
- Click the Advanced Tab, then the View Certificates button
- Go to the Servers tab and press the Add Exception button
The Add Security Exception dialog will be displayed. You need to enter the host and port used to access the web page you want. For example, if you want to access the following report:
https://dnvista:82/STATUS_MANY/index.html
you would enter https://dnvista:82

Once you've entered the URL, press Get Certificate. The cause of the problem (unrecognized authority) will be displayed.
Check the box near the bottom ("Permanently store this exception") and press "Confirm Security Exception".
From this point on, FireFox won't show SSL-related errors when visiting this URL.
Mismatched Address
If your server is accessible via different names or additional IP addresses (perhaps via an external and internal IP address) then the URL won't match the internal server name and the browser will give a Mismatched Address error. This is the same error that occurs if you take the SSL certificate from one server and put it on a different server
One fix would be to go back and add another Security Exception for additional URL. Optionally, you could also add an entry to your hosts file that maps the server's name to the IP address that you are using to access the server. That will enable the URL to match the certificate.
Comments on this help page? Please contact us with suggestions

